Every Knot and Style bar mat ships from Amazon and is sold by Knot & Style on Amazon, so Amazon handles returns and refunds. This website does not take orders or payments.
How to return a mat
Go to Your Orders on Amazon, find your Knot and Style order and choose Return or Replace Items. Amazon’s standard return policy applies, including its return window, refund timing and any return shipping costs. Amazon shows the exact options for your order on that page.
Damaged, defective or wrong item
Start a return or replacement through Your Orders on Amazon. That is the fastest route. If anything about the mat itself is wrong and you want us to know, email hello@knotandstyle.com with your Amazon order number and a photo, and we will help.
Bought from this website before
If you placed an order directly on knotandstyle.com in the past, email hello@knotandstyle.com with your order number and we will sort it out with you directly.
Questions
Email hello@knotandstyle.com. You can also see the full range on our Amazon Brand Store.